Terms & Conditions

1. Subject to Ahmedabad Jurisdiction.

2. Software is property of Maruti Software Solutions and clients have rights to use the software.

3. We have right to change software prices at any point of time without prior notice.

4. For support & training Internet connection is must. If Internet is not available, the support agreement will be void by default.

5. Support - maximum 30 minutes of free support will be provided in a day. Support will be available between 10:00 AM to 7:00 PM IST during the weekdays. On Indian holidays and national holidays support will not be available.

6. Support does not include on-site training or visiting charges.

7. Customization is chargeable and can be done if feasible for our environment and after the confirmation and advance payment has been made for the same. Development charges are $25 per hour.

8. Renewal or fixed charges have to be paid in advanced without fail and company has right to revoke the services if payment is not done in time.

9. All payments should be made in favor of "Maruti Software Solutions" by IMPS/NEFT/RGTS, DD or Local / At Par Cheques only. Charges paid are non refundable at any point of time.

10. Data import from other software will be chargeable $200/- per table in database.

11. Extra reports will be provided as per request priority and will required development time. (Request process method is - FIFO) For extra report, minimum $200/- will be charged and cost could be increased as per the report development time estimation.

12. If in case client needs implementation support, charge of $200/- per day will be applicable. Normal implementation period comprises of 2 to 4 days with 6 hours working schedule.

13. If in case client requires on-site training, charge of $1000/- per day plus lodging and boarding will be payable. Normal training period comprises of 2 to 4 days with 6 hours working schedule.

14. 3 days complimentary online training will be provided for clients having more than 5 stores.

15. Terms & Conditions are subject to change without any prior notice.